Dear [______],
Thank you for providing a copy of the Voluntary Product Accessibility Template (VPAT) for [NAME OF PRODUCT/PLATFORM]. I have reviewed the VPAT that you have provided and note that it provides minimal information. For example, [FILL IN EXAMPLE OF THE ISSUE WITH THE VPAT]. SUNY is committed to providing equitable access to individuals with disabilities and, as such, relies on VPATs in making purchasing and subscription decisions. In order to make these decisions, it is very important for us to have the information necessary to understand your product’s level of conformance. Could you please tell us when we can expect a more robust VPAT? You can find information about understanding and creating VPATs as well as a model VPAT on Deque’s website. [THIS COULD BE REPLACED OR SUPPLEMENTED WITH A VENDOR VPAT EXAMPLE.]
If you are not able to provide a more robust VPAT in a timely manner [OR REPLACE WITH SPECIFIC TIMELINE IN ADVANCE OF RENEWAL DEADLINE], please send us additional information about the accessibility of this product. For example, what are known supports for accessibility criteria? What are known accessibility gaps of the product and how are those addressed? Do you have clients who require accessibility? If so, can you provide a reference for someone who can speak with us about the accessibility of your product? What experiences does your team have coding for accessibilities? What standards are used (e.g., WCAGs)? Do you do testing with users with disabilities? Does your company have a roadmap for accessibility going forward? Have you tested mobile apps with accessibility in mind? Would your company indemnify the college against legal action related to accessibility?
Please feel free to contact me if you have any questions about this matter.
Best,
...Thank you for providing a copy of the Voluntary Product Accessibility Template (VPAT) for [NAME OF PRODUCT/PLATFORM]. I have reviewed the VPAT that you have provided and note that it is from [year]. SUNY is committed to providing equitable access to individuals with disabilities and, as such, relies on up-to-date VPATs in making purchasing and subscription decisions. In order to make these decisions, it is very important for us to have current information necessary to understand your product’s level of conformance. Could you please tell us when we can expect a more recent VPAT? You can find information about understanding and creating VPATs as well as a model VPAT on Deque’s website.
...Thank you for providing a copy of the Voluntary Product Accessibility Template (VPAT) for [NAME OF PRODUCT/PLATFORM]. I have reviewed the VPAT that you have provided and note that it is from [year], and the [NAME OF PRODUCT/PLATFORM] migrated to a new platform in [date]. SUNY is committed to providing equitable access to individuals with disabilities and, as such, relies on current VPATs in making purchasing and subscription decisions. In order to make these decisions, it is very important for us to have up-to-date information necessary to understand your new platform’s level of conformance. Could you please tell us when we can expect a VPAT for the new platform? You can find information about understanding and creating VPATs as well as a model VPAT on Deque’s website.
Dear [______],
I am requesting a copy of the most recent Voluntary Product Accessibility Template (VPAT) for [NAME OF PRODUCT/PLATFORM]. I currently have a VPAT for [NAME OF PRODUCT/PLATFORM] dated [DATE], [Version]. Is this the most current VPAT available?
Thank you for your assistance.