Fulfillment activities - loaning, requesting and the handling of requests, returning, reading rooms, and course reserves - involve configuring:

• Locations, circulation desks, and fulfillment units
• Service relationships and transit times between these units
• Policies and rules for loans and requests
• Resource sharing partners
• Printers
• Copyright features

For a full list of Fulfillment Activities that can be configured, skim the Ex Libris "Configuring Fulfillment Activities - Overview" page.

The basic steps for configuring Fulfillment are:

1. Configure a Fulfillment Unit
2. Add locations to that Fulfillment Unit
3. Create Fulfillment Policies
4. Group Fulfillment Policies into Terms of Use (TOUs)
5. Create Fulfillment Unit Rules to apply TOUs

You can use the Fulfillment Configuration Utility to test your Fulfillment configuration.

Videos on Fulfillment